Frequently Asked Questions

1. How often should I replace my filter?

Your filter should be replaced every 30 to 90 days depending on the type of filter you use and the conditions in your home.

2. What type of filter should I use?

• At a minimum, a light grade pleated filter should be used. Be carful not to use too thick of a filter.
• An expensive pleated filter can cause the Furnace to over heat or an Air Conditioner to freeze up.
• Rock Heating recommends the very best in air filtration, an American Standard Accuclean which is 100 times more effective than a 1” filter.

3. What should I set my thermostat at?

• Your thermostat is there for your comfort.
• Set your thermostat where you are most comfortable.
• Be mindful that setting it too high will raise your utility bill.
• Always use a set back digital thermostat so you can set the temperature down at night and when you aren’t home.

4. How can I control my energy costs?

• Set your thermostat down at night and when your not home.
• Make sure your home is well insulated.
• Seal all crack around the windows and doors.
• Keep south facing drapes open in the winter and let the sun heat your home.
• Close all the drapes at night to keep the heat indoors.
• Keep kitchen, bath and ventilation fans off when not in use.
• Make sure all the open vents aren’t blocked.

5. When should I replace my old inefficient heating system?

NOW! With Tax credits from the federal government and rebates from your local utility, it is a great time to invest in a new home comfort System. Have Rock Heating install a new Hybrid Heating System, an American Standard Freedom 95% furnace, along with an American Standard Heritage Heat Pump.

6. Do Humidifiers really help?

Absolutely. A typical winter humidity level is only 5-10%. Colorado’s dry climate is hard on your body, and your home. Rock Heating can install a new Humidifier in you home or get your current unit up to our standards. Once the Humidity level is in the optimal 30-40% range, you will be comfortable.

7. Should I try and fix the heater by myself?

NO! Your heating system is complicated and is potentially very dangerous. Let Rock Heating Diagnose, repair and maintain your heating system. We are the experts. We have the proper tools and training to keep your home safe.

Do you have any more questions.? Feel free to email us with any of your questions.