Serving Littleton, Dakota Ridge, Columbine and beyond Heater Service Littleton

They Really Did a Great Job Mar 5, 2026

Steven and Carey came by and fixed our old heating furnace by replacing a motor part. They were on time, very professional, and they laid out our options clearly. They really did a great job!

Krystopher Dyer

Heater works like new now Jan 30, 2026

Steven was very nice, professional, and knowledgeable. He identified the problem and knew how to fix the heater. He went to get the needed parts and installed them. The heater works like new now. Steven did a great job! I would recommend him or Rock Plumbing, Heating & Air to anyone!

Derek Wray

The Process Was Top Notch Jan 30, 2026

Appreciate the professionalism and expertise of the Rock team. From the first contact with Jake (including delivery of space heaters to use during the freeze out) to the final repair of the furnace with Shane, the process was top notch.

Al Cunningham

By far the best HVAC company Jan 24, 2026

I woke up this morning quite cold. The upstairs furnace went out overnight. It was 8 degrees outside… all in all, not the most fun morning. I did some troubleshooting in the attic on my own and narrowed it down to what I thought was wrong, but it was beyond my capabilities. I called Rock and they were absolutely wonderful over the phone and got me on the schedule for the same day (today is a Saturday). Steven arrived on time, was professional in appearance, and listened to all of my troubleshooting to get an idea of what was wrong. I would like to add that, as a woman, very often they don’t want to hear what I have to say, but I didn’t catch even a whiff of misogyny from him, which was honestly super refreshing. After he went up himself, he told me I was correct: the problem was the igniter. He had to go to Denver and get the part but did so in a reasonable amount of time, came back, installed the new igniter, and then tested the rest of the system to make sure it was working properly. He tested the air vents, too. Super thorough. I’ve had less than great experiences with multiple other HVAC companies in the area over the years, and this company was by far the best from the CSR to the tech, Steven. I thought the pricing was fair and reasonable for an emergency call on a Saturday during a cold snap as well. I would definitely recommend them and will use them in the future.

Trish Sizemore

Rock Clearly Takes the Customer Experience Seriously Jan 10, 2026

Revising my review up after speaking with Rock’s general manager, who took immediate action to rectify the situation. Rock clearly takes the customer experience seriously and they stand behind their work! What I wrote previously: It’s a racket. Or at least the monthly membership is. They essentially charge $40 a month for someone to come once a year, find problems in your system, and then overcharge for the work. I had an in-warranty repair completed today. Had an estimate for two people to take a full day (8 hours) to replace cracked heat exchangers in two furnaces. Estimate was $4,753 for the labor to do the work. The actual work took less than 6 hours and less than two full-time equivalents, but they still charged me the full, estimated amount of $4,753. They might argue that my membership was already delivering a 15% discount off their full rates, but do they really expect me to believe those rates aren’t already marked up? And regardless, that’s the benefit I paid for with the membership and has nothing to do with gouging me on the labor cost for this repair. I’m canceling my membership and will never do business with them again.

Brett Burgess

Jake T. Was Superb! Dec 24, 2025

Jake T. was superb! He was informative, kind, got here fast, and resolved everything within a matter of a few hours - getting the heat back on for us safely on Christmas Eve and before temperatures were expected to drop. We are so thankful and would recommend his services and this company!

Talia Motisi